A regular customer missed the sign on our windows and didn\’t call to hear that we had half days the week after Christmas instead of being closed. Like most who find their daily lives now entangled in the computer world and Internet, he chose not to wait and decided to go to Suncoast computers with his problematic computer instead of waiting for us. The customer recently brought in the old PC and a new one, thankfully bought from a box-store, instead of Suncoast. He wanted his old data transferred to the new PC and recounted his experience with the other place. With a BSOD (blue screen of death) occasionally happening his system was not working well. They informed him that his computer was shot, having a bad motherboard, memory, and CPU (main brain – processor) and tried to sell him a used computer they had for sale.